Arabic cultural mediator in Milan

Arabic community interpreting services for educators, social workers, immigration officers and other public sector professionals in Milan and Lombardy.

Helping migrants feel at home

Giulia, a social worker interviewing newly arrived migrants in Milan. She knows a translation app won’t encourage an unaccompanied minor to open up. Elena, a high school teacher, wants to discuss support strategies with a gifted student’s parents. But they have only recently arrived in Italy and struggle with the language. Federico, an immigration officer running support sessions for displaced people who have experienced trauma while living in camps. He needs someone to support the session sensitively without causing additional distress.

My Arabic community interpreting sessions support both professionals like these and the people they help – newly arrived migrants and displaced people across Lombardy. Cultural and linguistic misunderstandings can leave people without the healthcare, education or support they need – or vulnerable to workplace exploitation. I’m the friendly face who listens to their stories and helps them build rapport with Italian officials.

Arabic support services

Helping people overcome language barriers has always come naturally to me, and my cultural mediation services are built on over 20 years of experience as an Arabic translator and project manager.

My work in the humanitarian and social justice sectors equipped me with an extensive knowledge of trauma-informed terminology and safeguarding principles.

How an Arabic cultural mediator can help you

I provide community interpreting between Arabic and English, French and Italian for the following areas of need:

  • Modern slavery and human trafficking
  • Workplace exploitation
  • Custody and family matters
  • Unaccompanied minors 
  • Child protection
  • Immigration
  • Education settings and parent-school communications

FAQ

Which Arabic dialects do you interpret?

In addition to Modern Standard Arabic, I support Egyptian, Lebanese, Syrian, Palestinian, and Jordanian Arabic dialects. I don’t support Moroccan, Tunisian or Algerian Arabic, but if you need help with these dialects, I can point you in the direction of someone who can help.

How do you handle confidentiality and sensitive information?

I have extensive experience facilitating sensitive discussions and I’m familiar with trauma-informed terminology, safeguarding principles and mental health and psychosocial support (MHPSS).

How do language barriers affect immigrants in Italy?

Not understanding the local language means newly arrived immigrants can struggle to access housing, employment, healthcare, education or any other support they need. It can also have a big impact on social integration and quality of life. While many Arabic-speaking migrants eventually learn Italian to a good level, many arrive in Italy with non-existent Italian language skills. Cultural mediation removes this barrier and provides immediate support while they integrate. 

Stay in touch, contact me!